FAQ - General
Q: Are there any monthly fees?

A: No. You only pay for any documents you order.

Q: How long does it take to process and ship my order?

A: Generally it takes 3-4 days to print and ship your order. All orders ship from the Chicago area and ground shipping is usually no more then 5 days to any US location. Expedited shipping is available to request during the check out process.

Q: How long does it take to process and ship my order?

A: Generally it takes 3-4 days to print and ship your order. All orders ship from the Chicago area and ground shipping is usually no more then 5 days to any US location. Expedited shipping is available to request during the check out process.

FAQ - Newletters/Calenders
Q: If I make a monthly calendar do I have to retype all my events every month?

A: Absolutely not. We have a system where you can enter them once and you can merge them into the calendar every month. Then just edit what changed.

Q: Can I put in my own images into my Calender/Newsletter?

A: We allow you to upload your own photos/images/logos. We accept images in JPG, PNG or PDF format. Please be aware that you are responsible for assuring you own the image or are licensed to use the image. We also have an image library where you can choose from a large selection of photos, images, and clip art.

Q: Will I see a proof of my document?

A: While you are working on the system you can get a proof at any time with the 'Preview' button. It will show you the full color pdf of your document.

Q: Is there a due date?

A: While we don't have any specific due dates, if you want to ensure your calendar/newsletter arrives prior to the 1st of the month we do advise you to get it in as early as possible.

Q: Are there any special setup fees for the newsletters/calendars?

A: No. By allowing you to upload your own logos and images and create your own articles our templates are flexible enough for most users. If you need more custom documents please feel free to contact us.

Q: Can I copy/paste articles from my computer?

A: Yes you can. We show a basic word count so you can have an idea if the article you are pasting will fit. You might have to change some formatting once it is in our system. We have an online spell checker as well.

Q: How much a newletter or calendar cost?

A: Please see our pricing page for more information

Q: We use a staff listing on our newsletter. Do I have to type them in every time?

No, we have a system where you can type them in once and use them every month. You can add, edit, delete or reorder them prior to creating your new newsletter.

Q: Can we get something we an post or email?

Yes, we provide low resolution pdf's that are perfect for emailing to family members or posting to a website. This pdf will allow printing but only in low resolution.

Q: What if I want to print it myself?

We offer the option to order a print ready high resolution pdf that you can print anywhere you like.